In an era where customer expectations are soaring, businesses grapple with the daunting task of delivering seamless post-sales support while managing operational costs, and a staggering statistic reveals the challenge: only 30% of B2B and B2C organizations achieve first-contact resolution, a key
In an era where digital infrastructure underpins nearly every facet of modern business, a single glitch in a major cloud provider's system can send shockwaves across industries worldwide, exposing the fragility of interconnected ecosystems. On October 20, a critical DNS outage in Amazon Web
I'm thrilled to sit down with Chloe Maraina, a trailblazer in the realm of business intelligence and data science. With a passion for weaving compelling visual stories from big data, Chloe has become a visionary in data management and integration. Today, we’ll dive into the transformative world of
Imagine a world where the most complex simulations and cutting-edge AI models are stalled not by a lack of computational power, but by the sluggish pace of data delivery, creating a bottleneck that has long plagued industries reliant on high-performance computing (HPC) and artificial
In an era where artificial intelligence shapes industries and daily life, the emergence of open-source models from companies like DeepSeek, a Hangzhou-based startup, raises both excitement and concern over the potential risks and benefits. As AI becomes more accessible through shared code and
In an era where artificial intelligence (AI) is reshaping the very fabric of society, the world stands at a pivotal moment where intelligence—both human and artificial—has become the most critical asset driving economic and social progress, with current estimates suggesting that nearly 90% of
In an era where data drives decision-making across industries, the ability to visualize and analyze temporal information with precision has become a critical asset for professionals ranging from city planners to environmental scientists, and the latest update to ArcGIS Dashboards, a cornerstone
In an era where artificial intelligence is reshaping industries and societies at an unprecedented pace, the potential dangers of unchecked AI development have become a pressing concern for policymakers and the public alike. Imagine a world where advanced AI systems, designed to optimize efficiency,
I'm thrilled to sit down with Chloe Maraina, a visionary in the realm of Business Intelligence with a deep passion for crafting compelling visual stories through big data analysis. With her expertise in data science and a forward-thinking approach to data management and integration, Chloe has
As enterprises prepare for the challenges and opportunities of 2026, the role of data science in driving business success has never been more critical, with organizations racing to harness vast datasets for strategic advantage and to stay ahead in a competitive landscape. Data science has evolved
