March 15, 2019
Via: CIOBinding you as an enterprise customer to a managed service provider (MSP) is a comprehensive legal document that contains terms, definitions, coverage, protocols, procedures and more, including at its heart, a service level agreement (SLA). Detailing key measurements that enable […]
August 29, 2018
Via: CIOThe drumbeat to raise the CIO’s role from functional expert to strategic partner has been a constant since at least 2014. But as Billy Crystal reminded us, “Change is such hard work.” Some organizations and CIOs get it right all […]
September 28, 2023
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