Tag: chatbot

January 24, 2023

As I mentioned a few times in this blog, I’ve been working with and teaching about artificial intelligence since the start of my career. This drove much of my interest in cloud computing because AI was not economically viable or […]

January 5, 2023

When people think of conversational artificial intelligence (AI) their first thought is often the chatbots they might find on enterprise websites. Those mini windows that pop up and ask if you need help from a digital assistant. While that is […]

August 19, 2020

It’s clear many enterprises are turning to artificial intelligence to increase productivity and meet business goals. What’s less clear is where and how exactly it is being used in the workplace. One recent global study took a look at how […]

August 31, 2018

What do NASA, Capital One and Verizon have in common? They’ve all built chatbots. And despite the organizations’ obvious differences, their early chatbot development processes have proved to be relatively similar, providing valuable insight into how organizations should build and […]

September 22, 2016

Tucked within Google’s unremarkable Allo messaging app is a real treasure: Google Assistant, which injects Google Now with an eager-to-please personality that finally provides the give-and-take other digital assistants lack. We’ve always talked about Apple’s Siri, Microsoft’s Cortana, and Google […]

September 20, 2016

Google took a shot at Facebook’s chatbot-building services on Monday with its acquisition of API.ai, a company that helps developers build and improve conversational interfaces for their services. API.ai has more than 60,000 developers using its platform to create conversational […]

September 13, 2016

Facebook bots will now be able to conduct business and display their own custom user interfaces, after an update aimed at enhancing its platform capabilities. With Monday’s update, companies like travel search site Hipmunk will be able to sell users […]