September 29, 2023
Via: CMSWireThe digital era has brought about revolutionary advancements in AI technology, transforming the way organizations operate and elevating efficiency to new heights. Businesses of all sizes have leaned into the power of AI to standardize processes, reduce mundane administrative tasks […]
September 22, 2023
Via: CMSWireWhen ChatGPT debuted last year, it captured the imaginations of CMOs and those in charge of customer experience. Clearly, customer experience represents one of the most significant applications for large language models (LLMs). However, how fast will applications of generative […]
September 21, 2023
Via: DATAVERSITYNew technologies often engender fear and foreboding among people outside tech industries. The latest example of this trend is artificial intelligence (AI), which is a topic of much concern and misunderstanding among the public. It’s easy to dismiss these qualms […]
September 18, 2023
Via: DATAVERSITYAI-based business models and products that use generative AI (GenAI) are proliferating across a wide range of industries. The current wave of AI is creating new ways of working, and research suggests that business leaders feel optimistic about the potential […]
September 12, 2023
Via: CIOAs I reflect on the biggest technology innovations during my career―the Internet, smartphones, social media―a new breakthrough deserves a spot on that list. Generative AI has taken the world seemingly by storm, impacting everything from software development, to marketing, to […]
September 8, 2023
Via: DATAVERSITYAI isn’t here to replace data analysts; it’s here to unlock their full potential and dramatically scale their work. With AI as their powerful ally, data analysts can unlock latent value in data and lead the charge in the fourth […]
September 7, 2023
Via: CMSWireDigital automation is a valuable set of tools that have led companies — big and small — to incorporate into their marketing automation strategies. Using these tools, businesses are now able to further optimize interactions and streamline employee workflow. Automation […]
September 6, 2023
Via: DATAVERSITYGenerative AI (GenAI) is all the rage in the world today, thanks to the advent of tools like ChatGPT and DALL-E. To their credit, these innovations are extraordinary. They’ve put the power of artificial intelligence and machine learning (AI/ML) into […]
August 31, 2023
Via: DATAVERSITYTechnological revolutions rarely happen all at once. The commercial internet launched in 1989, but it would take almost a decade before most businesses depended on it to function. This wasn’t because the technology wasn’t there yet; rather, it was because […]
August 28, 2023
Via: CMSWireThere’s no doubt AI customer service tools have transformed the capabilities of customer service, especially in consumer-focused companies. These days, customers want to find that answer they are looking for quickly with a satisfactory resolution to their issue — not […]
August 24, 2023
Via: CIOThe energy around AI is nothing short of electrifying. It’s not just a buzzword or part of a science fiction storyline. It’s our new reality and will be the most important and disruptive innovation of our lifetime. The market and […]
August 16, 2023
Via: DATAVERSITYIn the evolving world of business, the emergence of new technologies is aiding organizations to make agile and accurate decisions. Real-time analytics – which involves collecting and analyzing data as it happens – is one such technology that is changing […]
August 14, 2023
Via: InfoWorldArtificial intelligence has advanced significantly since its inception in the 1950s. Today, we are seeing the emergence of a new era of AI, generative AI. Businesses are discovering a broad range of capabilities with tools such as OpenAI’s DALL-E 2 […]
August 14, 2023
Via: DATAVERSITYCompanies are driving ahead with data transformation – but many run into challenges right from the start. So, where are they going off track? First, it’s important to define what it means to be data-driven. Data-driven organizations not only collect […]
August 10, 2023
Via: DATAVERSITYComputers have become so ubiquitous that nearly every aspect of our lives revolves around their use, yet the machines haven’t lost their ability to amaze us. The latest jaw-dropping technology is the ability of computers to teach themselves new skills […]
August 2, 2023
Via: CIOGenerative AI is already making deep inroads into the enterprise, but not always under IT department control, according to a recent survey of business and IT leaders by Foundry, publisher of CIO.com. The survey found tension between business leaders seeking […]
July 28, 2023
Via: DATAVERSITYWhile AI’s ubiquity is becoming increasingly evident through everyday tools like chatbots, smart cameras, and smart content generation, there’s an expansive universe of less recognized but highly potent advancements poised to redefine how data scientists interact with and leverage the […]
BI Categories, Business Analysis
July 20, 2023
Via: CMSWireCustomer experience (CX) professionals say they and their clients are using artificial intelligence (AI) analytics to harness data and drive customer personalization in several key areas: from customer friction to churn, sentiment and engagement. CX executives in various industries — […]
July 10, 2023
Via: CMSWireConsumers today have been inundated with news about the latest AI-driven technology: generative AI, conversational AI, machine learning, large language models, AI-driven search engines and AI assistants. To the average consumer, it can be daunting at best, overwhelming at worst. […]
July 10, 2023
Via: CMSWireArtificial intelligence (AI) and machine learning provide metadata and require metadata to work. The ideas of AI and machine learning are no longer science fiction, let alone fiction. They have become an applied practice and discipline in business. Machine learning […]