We’ve all heard how the pandemic forced a digital transformation in the way we work. After analyzing almost 100,000 teams on Microsoft Teams as part of SWOOP Analytics’ forthcoming 2021 Teams Benchmarking Report, we discovered this digital transformation is in fact a mixed picture. Our benchmarking approach uniquely measures the online interactions of all employees from the 34 organizations analyzed. We also reached out to the top performing teams we identified to better understand the nature of how their work has changed during the pandemic.
