The first Hybrid work index (HWI) from Cisco has shown that hybrid workers expect greater flexibility, accessibility and security, while businesses grapple with meeting increased technology demands.
The Hybrid work index, which will be updated quarterly, examines how people’s habits and technology interactions have permanently reshaped work a year and a half into the Covid-19 pandemic. It is based on aggregated and anonymous customer datapoints from Cisco platforms covering collaboration (Webex), networking (Meraki), internet visibility (ThousandEyes) and security (Talos, Duo, Umbrella).