Exceptional customer support leads to many benefits for businesses, including reduced churn rate, increased revenue and, of course, happy customers. But with 61% of consumers reporting their customer service standards have gone up over the past year, how do you keep up with their growing expectations?
A solution many companies have turned to is automating customer support practices. And one of the automation tools that has recently grown in popularity is AI writing software. So, how can you use this tech to deliver exceptional customer service?
