Between OpenAI’s research release of its language model ChatGPT and Microsoft’s inclusion of an embedded (and still improving) artificial intelligence (AI) chatbot in its Bing search engine, it’s impossible to escape news about the rise of AI. Of course, these new AI tools are simply the most recent customer-facing applications after decades of development across various computing interfaces and industries. For enterprise businesses, AI has changed the landscape of daily activities and overall corporate strategy. These innovations don’t show signs of slowing. The global AI market size was valued at $93.5 billion in 2021 and is projected to expand at a compound annual growth rate of 38.1 percent from 2022 to 2030.
