If we cross our fingers, it’s possible to imagine a world with the COVID-19 pandemic receding behind us. While some parts of life may return to the way they were before the pandemic hit, the world of IT in the enterprise won’t. Many organizations are actively talking about not going back to the office and that could mean seismic long-term shifts in IT portfolios and budgets.
Regardless, we can expect communication and collaboration to increasingly take place via online tools — and the expectations will be higher. Moreover, employees in a physical office can still hold meetings and perform plenty of work even when the network goes down, but a network failure or server crash can shut down everything if everyone is working from home.