September 16, 2020

Ask yourself this question: which website, app or system feels like it was really designed and made for someone like you? Something that understands your needs, your tasks, your priorities — and meets or exceeds your expectations? Go ahead, I’ll […]

September 15, 2020

For commercial banks, investment firms and insurance companies, investment can be driven by intense competition to make smarter, faster decisions that reduce risks and increase rewards. Financial Services organizations have long used high-performance computing (HPC) to gather and process their […]

September 15, 2020

The road to recovery is paved with data, where data provides the fuel to power better and faster decisions, stated a recent McKinsey article. Remember, data-driven processes and digital transformation are two sides of the same coin. You need data […]

September 14, 2020

It’s not business as usual anymore, and IT teams in particular are feeling it. As budgets shrink and customer journeys grow in complexity, IT teams face tremendous pressure to find technology that is cost-effective for the business while still being […]

September 11, 2020

A brand strategy is not limited to logos, designs and names, rather, it encompasses every aspect of a business. A brand should present customers with an honest, transparent depiction of its mission and values, and a consistent, recognizable experience throughout […]

September 10, 2020

When the pandemic hit the U.S. with a vengeance, most companies made on-the-fly decisions to shut down the workplace, forcing employees to make the switch to work from home with little to no warning. Ensuring that everyone had the right […]

September 9, 2020

IT departments are familiar with service-level agreements (SLAs) that set parameters around important objectives like service desk performance and support services efficiency. But have you heard of experience-level agreements (XLAs)? Maybe not, because Gartner analysts find them to be a […]

September 9, 2020

Last month, Edelman released its Trust Barometer for 2020. Published just as the COVID-19 pandemic was really taking off, it showed that only half of employees believe that office spaces are safe. In most countries, only a quarter or more […]

September 8, 2020

Workforce and organizational data have been drizzling down on companies for decades, but as more jobs interface directly with technology, this has swelled to a heavy downpour. Most companies erect thin, umbrellalike policies to protect themselves from potentially misusing the […]

September 8, 2020

In times of unprecedented and continual change, connection in the workplace—wherever that may be for each individual employee—is more important than ever. Today’s landscape of labor has radically changed, emphasizing the need for a connected, collaborative, and agile workforce in […]