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Why technology will never (fully) replace salespeople

February 2, 2018

Via: CIO

As Amazon’s recent launch of its cashier-less grocery store illustrates, automation isn’t a temporary fad. It’s a real trend that is having a greater impact every day across a wide range of industries. Unsurprisingly, this has led to concerns about robots causing actual human beings to lose their livelihood — some studies even speculate that up to 800 million workers worldwide could be replaced by the year 2030.

These concerns aren’t just limited to manufacturing and accounting, either. Many in the sales world have grown increasingly worried as new tech trends have altered the way they interact with leads and customers.

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