Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves. BPM software helps organizations define the steps required to carry out a business task, map definitions to existing processes, and then streamline or improve the processes to make them more efficient.
BPM is sometimes alternately called business process improvement (BPI), business process re-engineering, continual improvement process (CIP), or process improvement.
