Artificial intelligence is de rigueur with executives and boards of directors. Show me an industry and I’ll show you an application for AI that’s captured management’s mindshare, snagging both budget and headcount (often from less-sexy initiatives). Accelerating disease diagnosis in healthcare, flagging risky behaviors in financial services, reducing carbon footprints in energy, or responding to support requests using the customer’s own vernacular—all offer compelling business and social value, promising new markets, competitive advantage, and yes, disruption.
