The arrival of the digital economy has done more than just change how organisations work. It has also given their customers and employees expectations of immediate outcomes from the applications and services they use. Anything less can lead to a poor experience, which translates to unhappy customers or disgruntled workers and can quickly result in a negative outcome for the organisation.
Modern applications are highly reliant on the rapid flow of data, and while there are many factors that govern their responsiveness, one of the most critical is the underpinning infrastructure from which they are delivered.
