In the age of big data and breathtaking advances of artificial intelligence, social infrastructure promotes digital engagement and active presence. Digital democracy propagates the participation of a growing number of users to interact with institutions and services, ensuring that decisions made by AI-powered digital tools reflect human values.
Immersed in automation, many choices we make include some form of a computationally-modeled process. This transformation from manual to programmed behavior has started with the introduction of recommendation systems to find similar products according to users’ preferences.