I have spent a lot of time in the #CIOChat discussing digital transformation. But can the IT organizational design and IT internal business processes impede digital transformation? Can IT, itself, become an obstacle to responding to the waves of digital disruption that are coming? This is the question that I recently asked CIOs.
Do IT processes get in the way?
CIOs say that poor processes and organizational misalignment can get in the way. They say both represent barriers to success when transformational work is built upon them.