How to get more innovation from your IT outsourcer

December 13, 2018

Via: CIO

While cost containment and performance improvements have long been primary drivers for IT services decisions, the desire for disruptive solutions is eclipsing those traditional rationales. IT leaders are seeking innovation — not only internally but from outsourcing partners — as they look to help the business become more agile and adaptive, create new products and services, and enter new markets.

“When I started, outsourcing was about cost cutting, getting some modest service level improvements, using expense instead of capital for variability, or accessing skills,” says Doug Plotkin, managing director with Deloitte Consulting.

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