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12 reasons why digital transformations fail

May 20, 2019

Via: CIO

Digital transformations are fashionable these days. You won’t find a CIO that isn’t leveraging some combination of cloud, analytics, artificial intelligence and machine learning to better serve customers or streamline operations.

Now for the inconvenient truth: The fruits of IT leaders’ labor have failed to ripen. Only 14 percent of 1,733 business executives polled by McKinsey in September 2018 said that their digital transformation efforts have sustained performance improvements, with only 3 percent reporting complete success at sustaining change.

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