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Digital transformation is lopsided, even within the same organization

December 9, 2020

Via: ZDnet

It’s well known that some companies are ahead of the curve with implementing cutting-edge technologies, while others are struggling. However, this picture of corporate haves and have-nots may be too simple. The real challenge may be within companies .themselves, with some departments more digitally advanced than their counterparts at another location, or even down the hall. The IT department itself often finds itself on the wrong side of progress.

Now, a study of organizations, published in Harvard Business Review, reveals the extent of this uneven divide inside of organizations. “In many companies, we find a growing divide between teams with ready access to automation and AI tools and teams without,” the study’s authors, a team led by Ramnath Venkataraman of Accenture, state.

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