Digital transformation used to be discussed exclusively with a long-term mindset. CIOs and CDOs created multi-year plans of diverse custom initiatives with carefully staged rollouts. That was the strategy. Then came COVID-19. In a few short months we learned that speed to transform was no longer a nice to have—it was essential for survival.
I’m sure you’ve seen this in your own community. Countless businesses have struggled to stay open and to remain viable because they could not adapt to this new reality fast enough. Since March 2020, the U.S. alone has lost more than 3.3 million businesses.
