A year ago, digital transformation was at the core of the 2018 Harvey Nash/KPMG CIO Survey, as well as the rapidly changing role of the CIO. This year, says Steve Bates, Principal and leader of KPMG’s CIO Center of Excellence, the question on everyone’s mind is, “What’s next?”
“Digital transformation is a very mainstream term right now and at risk of losing its meaning,” he says. “For many companies, the next 3-5 years are a defining moment, and chance to rewrite their business model driven by digital transformation.”
