1. Building resiliency
Resiliency will be a top priority for many CIOs this year as they face a possible recession and ongoing labor shortages. “Technology will play a pivotal role in building resiliency, since it’s entrenched in every aspect and rung of an enterprise,” says Peter Kirkwood, principal consultant at Zinnov, a global management consulting and strategy advisory firm.
Critical IT skills, especially in cybersecurity, artificial intelligence, and machine learning, have long been in short supply, and the current labor shortage is intensifying the need for such professionals, Kirkwood notes. “Building resiliency with technology will enable a CIO to think beyond their own team and help them address this challenge for the company as a whole,” he says. “Having the right technology can create a ripple effect, empowering employees, which enables satisfaction and a superior experience.”