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Confusion over cyber insurance leads to coverage gaps

Assessing damage after a major cybersecurity breach is one of the most harrowing things a CIO or CISO can face. There is plenty of blame to go around but rarely enough people to accept it evenly. And when it comes to recouping money from cyber insurance claims, this blame game is further complicated by confusion.

A typical corporate cyber insurance discussion goes like this: The CEO or board chairman calls the CISO into the room and tells him that their insurers is going to pay out only 38 percent of a claim because “you didn’t implement encryption on the affected applications.”

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