Modernizing content management means change at every desk, transforming how we do business with our customers. Taking on this or any major initiative should start with a deep understanding of what is most important for our customers and our ability as a business to deliver it.
Business architecture is defined as “a blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands.” Business architecture demonstrates how elements such as processes, human resources and information work together. It provides a foundation to aid in prioritizing investments and ensuring the day-to-day workings of the business support the larger strategies of the business.
