Ask any retail CIO what keeps them awake at night and, as well as the ever-present security and data management concerns, most will come up with a list that includes:
- how to ensure the business sees IT as a facilitator of change rather than a barrier to it
- how to transform infrastructure and operations at the same time as reducing costs
- demands on them to facilitate new business opportunities at the same time as implementing an agile, flexible, scalable digital platform