image credit: Freepik
In the 1970s and ’80s, IT was the recognized driver of business change, albeit under the moniker “data processing,” followed by “management information systems,” followed by “information systems.”
Having automated the daylights out of general accounting, IT’s programmers and their friendly supplicants — business managers under constant pressure to cut costs — attacked business processes with glee to automate the daylights out of them.
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