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How new technology is driving real-time behavior change in organizational transformations

January 31, 2018

Via: CIO

It is not uncommon for leaders shaping complex transformations to focus all their energy on the technology, process, or structural components of the initiative – and then lump all the human-centered dimensions into “change management.”This one-size-fits-all, checklist-based approach creates considerable risks to the effort and even to the organization.

The pressure to change and the pace of disruption in business will only continue to increase. Three-quarters of leaders are pushing for more digital and customer-centered operating models that focus on delivering value at speed through organizational agility.

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