Do you know the one thing that you have to change in your organization in 2020?
Will you focus on developing new products and services? Surely that’s a critical place to start, especially for the growing number of companies that want to sell and deliver digitally driven products and services directly to end-users. Or maybe your business is already experiencing digital disruption, losing market share, or recognizing competitive threats from new startups and must revitalize the customer experience.
