Employee engagement has never been higher. Hang on a second — it’s dropped to a historic low. Wait, it’s higher than ever again.
Observers can be excused if they feel a little queasy watching the ups and downs since COVID-19 hit the workplace.
But despite the volatility, the ways to boost engagement, defined as the percentage of workers highly involved and committed to their work, remain largely the same: Communicate clearly, ask what you can do to help and make sure workers have the tools and resources to get the job done.