Remember when you could wander into a colleague’s office to ask a question? Or you could quickly gather the team for an urgent brainstorming session? COVID-19 put an end to that spur-of-the-moment engagement and replaced it with back-to-back video calls.
In the beginning, Zoom was the hero of the pandemic. The videoconferencing platform offered an easy way for teams to meet “face-to-face” and helped managers keep track of their newly remote workforce. But as the video calls piled up, so did the fatigue.
