Today’s workplace encompasses four generations — Baby Boomers, Generation X, Millennials and Generation Z, each with their own values and perceptions. This creates a significant challenge for CIOs who strive to create an IT culture where employees of all ages feel fairly treated in their expectations at work and empathize with the other generations.
During difficult times, such as the current COVID-19 pandemic, friction between generations can become more prevalent and visible. Misperceptions about colleagues’ dedication to work are multiplied by natural anxiety in times of distress, leading to a culture of blame when things go wrong. Yet, now more than ever, it is essential for IT leaders and employees of all ages to work together to create a more resilient organization.
