Digital employee experience (DEX) is spreading as a strategic concept that shapes enterprise plans and solutions. One of its strengths is how it connects with the priorities and world views of senior leaders, giving them concepts and language to use when setting top-line business strategies. Senior leaders may struggle to care about intranets or Office 365 (sad, but true!), but they can truly engage with DEX.
While it’s exciting to see DEX rise in prominence, the reality is most teams are struggling under tight budget and resource constraints. Day-to-day management of existing platforms, and ongoing business-as-usual responsibilities leave little time for ambitious agendas.
