CIOs are under more pressure than ever to provide the technological backbone that helps their organizations stand tall. They’re juggling an increasingly wide range of strategic priorities to accomplish that. A recent survey conducted by GoTo and Ovum reveals that IT leaders are balancing many priorities coming from leadership, the top three being improving operational efficiency (71%), improving customer experiences (63%), and reducing costs (59%)*. Driving transformation and claiming a seat at the strategic table means thinking constantly about how to balance these three priorities—and that’s just at the highest level.
