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Oracle, Sephora Face Data Privacy Woes, Medallia Acquires Mindful, More CX News

August 26, 2022

Via: CMSWire
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Two major developments in the customer data privacy arena involving two major companies came to light this month.

The first is Oracle, which is facing a privacy class action claim filed Friday as a 66-page complaint in the Northern District of California, reported first by TechCrunch. Oracle’s “worldwide surveillance machine” took in information on five billion people, and allegedly the company and its adtech and advertising subsidiaries violated their privacy.

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