In the summer of 2021, analyst Gartner published its Market guide for security awareness computer-based training. It reported that the human element (85%) continues to be a primary catalyst for data breaches, with phishing accounting for 36% of breaches.
One recent attack that made the headlines occurred at Intuit Mailchimp, the marketing automation platform provider, in January 2023.
Discussing the challenges in training and protecting users, the company’s chief technology officer (CTO), Eric Muntz, says: “It is really tough protecting people against social engineering attacks. I would encourage other leaders to, first and foremost, talk about it and make it part of onboarding and training.”
