Customers and employees today are increasingly concerned about their privacy, how their personal information is collected, who controls that data and how it will be used.
The chief privacy officer, or CPO, plays a central role as an advocate for both customers and employees, ensuring a company respects privacy and is in compliance with regulations.
First noted in the 1990s, the chief privacy officer is a C-suite executive who develops and implements policies to protect employee and customer data from unauthorized access.
