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Financial services business leaders and CIOs disagree on IT infrastructure

August 27, 2020

There is a gap between business and IT leaders in the financial services sector about the ability of IT infrastructures to respond to the challenges brought by the Covid-19 pandemic.

According to Gartner’s 2020 Financial services Covid-19 pulse survey, more than half of business leaders in the sector believe their organisation’s IT infrastructure is a weakness when it comes to responding to the challenges, but only 20% of CIOs felt the same.

Gartner said this disagreement must be addressed if financial services firms are to make timely decisions about IT investments.

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