Over almost 30 years of IT industry experience, I’ve found that the key business relationships technology vendors and solution providers tend to value most highly are often with chief information officers (CIOs). The CIO is commonly the highest-ranking IT resource in an organization and makes many decisions about what technology to buy. However, when new advanced technologies come out that are transformational game-changers for businesses, and the CIO is not included as a part of the C-suite of business decision makers, it presents a problem.
