A 20-year-old article from MIT Technology Review tells us that good software “is usable, reliable, defect-free, cost-effective, and maintainable. And software now is none of those things.”
Today, most businesses would beg to differ. From payments to CRM to analytics and people operations, software runs everything. Businesses rely on data to drive revenue and create better customer experiences – and software helps them do it. Does data itself need to undergo a similar revolution to software, as it becomes ubiquitous across all sectors?