Top
image credit: Adobe Stock

How to Maximize Automation Investments to Drive Revenue and Improve Customer Experience

December 23, 2022

1. Don’t just automate processes; orchestrate them

Every process is made up of tasks. To execute a process, you need to coordinate the execution of its tasks. Process endpoints are the people, systems, and devices that actually do the execution. Often companies are contending with a lot of endpoint diversity in their processes, but are not coordinating, or orchestrating, these various moving parts.

Read More on DATAVERSITY