The third edition of the Nonprofit Trend Report published by Salesforce.org highlights how nonprofits are being asked to play a larger role in serving communities around the world, and how technology can accelerate their ability to do so. This report is based on a global survey run by the Urban Institute, with responses from 867 nonprofit professionals in six countries from a survey fielded in Jul 2020 to August 2020. The report found that high digital maturity nonprofits in all regions have been more successful in every area from fundraising to program management, and they were much better positioned to navigate to the COVID-19 pandemic. Nonprofits are the engine of change.
