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BI Users, Business Users, IT Users

I’m Sorry, Status Quo Backup And Recovery Can’t Come To The Phone Right Now

August 1, 2018

Via: CIO

So here we are: we all know the role of data in today’s business is evolving at light speed and the importance of having a solid backup and recovery strategy is essential. The risk of doing nothing – or maintaining […]


BI Usage, Multidimensional Analysis

Recognizing and solving for AI bias

July 31, 2018

Via: CIO

Today, artificial intelligence (AI) is helping us uncover new insight from data and enhance human decision-making. For instance, we use facial recognition to sign into our cell phones, and voice comprehension and intent analytics to get assistance. E-commerce retailers work […]


BI Users, Business Users

Undercover Boss: a powerful CX insight tool

July 30, 2018

Via: CIO

What is the primary factor that influences your customer’s experience? For many businesses, it is the people who interact with your customers every day, whether you call them associates, salespeople, contact center representatives, tellers or agents. No matter the technology, […]


BI Categories, Business Analysis

3 steps to reimagining your tech workforce in the AI age

July 26, 2018

Via: CIO

There’s no denying the disruption that technologies like cloud and mobile have made in the recent past. But artificial intelligence (AI) is bringing changes to organizations and society that are on a whole new level. According to Accenture Strategy research, […]


BI Users, IT Users

Advice for buying or building a digital platform

July 25, 2018

Via: CIO

As digital technologies mature and become applicable, they present a tremendous opportunity for companies to rethink and rearchitect their business to create better client experience, better quality results and lower costs. These opportunities are broad and extensive. At the core […]


BI Users, IT Users

Cloud Data Protection: A Buyer’s Checklist

July 24, 2018

Via: CIO

What are the requirements for data protection in an IT environment that includes both cloud and on-premises storage? Today’s demands are different than they were a year ago or five years ago. Think of the system – or systems – […]


BI Users, Business Users

5 benefits of an ERP system review

July 20, 2018

Via: CIO

As we age, our bodies feel the aches and pains of time. When something is seriously wrong and interrupts with our physical function, we visit the doctor. We know a medical health check is the right thing to do. Enterprise […]


BI Usage, Business Operations Reporting

What’s so funny about a business presentation?

July 19, 2018

Via: CIO

When coaching executives who have to deliver presentations to large audiences, I always begin by asking them what performance skills they would most like to learn or improve. They often say, “I want to be funny.” My response is always, […]


BI Users, Business Users, IT Users

Common (and avoidable) divestiture headaches

July 19, 2018

Via: CIO

As more companies act on their transformation strategies, many see divestments as a way to put more resources into growing their core businesses. This is one reason that nearly 9 out of 10 companies plan to divest assets in the […]


BI Security

When it comes to GDPR, are CIOs finally ready?

July 18, 2018

Via: CIO

Now that the build-up to GDPR is over, I wanted to get a sense for CIOs progress at implementing GDPR. Given this, I asked the #CIOChat which covers a broad range of industries. Their answers should be valuable to all […]