When it comes to outsourcing, research shows that the proximity of the talent pool is a critical success factor. In fact, a recent survey of almost 4,000 IT leaders and executives in more than 80 countries showed that 28 percent of IT leaders say they planned to increase their “on-shoring” spending in the next year. By contrast, only 17 percent say they plan to increase offshoring.
The recently completed KPMG/Harvey Nash 2018 CIO Survey found many of the respondents predicting a continuation in the trend of more onshore outsourcing delivery options for IT Support.
