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How one CIO closed the IT-business gap

March 14, 2017

Via: CIO

CIOs often lament the gap between business and IT, a common paradox that frequently creates inefficiencies that bog down business operations. Sankara “Vishi” Viswanathan, CIO of Day & Zimmermann, tackled such a challenge last year, bolstering a shared services model to better serve customers across the $2.8 billion company’s four distinct business lines.

“We’re going to ensure our people providing services in the back-office can be digitally enabled to provide answers to the people that are meeting customers on a daily basis,” Viswanathan tells CIO.com.

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