Companies struggling with the large volumes of data their computer systems generate are turning to a new crop of software that uses algorithms to analyze their IT operations. It’s a decidedly big data approach to the challenge of finding and fixing technology glitches that hamper service production.
Cardinal Health, a Fortune 21 health products company generating $125 billion in revenues across 60 countries, knows this scenario all too well. A glut of acquisitions had rendered Cardinal’s technology footprint so broad that it was blind to problems plaguing its legions of servers and software systems.
