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Why the customer experience is the future of monitoring

April 16, 2018

Via: CIO

From the earliest days of the modern computing era, IT and business leaders understood that once you deployed technology to run an important part of the business, you needed some way of monitoring and managing that technology.

There’s been a robust market for monitoring solutions ever since.

As the technology stack became more complex and as organizations deployed technology in ever-more critical functions, the relative importance of monitoring solutions continued to rise. It was a simple equation: new technologies begat new monitoring solutions.

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